XL.net is your 24/7 Technology Department
Serving small and medium businesses in greater Chicago
Our unique flat-fee approach means your company productivity is our #1 goal.
No Hourly Fees.
No “Extended Hours.” No Long Term Contracts.
No Excuses. We are here to keep your organization working.
Traditional IT
What you get with traditional IT.
PROACTIVE SERVICES
Centralized services
Patching
Monitoring
Anti-Virus/Malware/Spam
Local/Remote Backup
REACTIVE SUPPORT SERVICES
Customer support team
On-Site Support
Remote Support
“How-To” Questions
The XL.Net Way
The way we can help you
PROACTIVE MANAGEMENT
- Centralized Services- Patch Management Monitoring
- Anti-Virus/Malware/Spam
- Local/Remote Backup
- Shared Documentation
- Desktop Optimization
- Vendor Management
REACTIVE SUPPORT SERVICE
- Customer Service and Help Desk- On-Site Support
- Remote Support
- `How-To` Questions
- Customer Portal
- Satisfaction Enforcement
SYSTEM ADMINISTRATION
- Dedicated XL.net System Analyst- Technology Checklist
- Best Practices
- Centralized Service Review
- User Check-Ins
TECHNOLOGY CONSULTING
- Dedicated XL.net Technology Officer- Technology Summary
- Business Impact
- Design Resources
- IT/Budget Planning
Testimonial
Listen to our clients
“XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.”
“You seem to drop everything else for us when we need you.”
“The biggest benefit of XL.net is the sense of confidence they provide. We are now able to have the resources of a big company, but don’t have to pay full price for them. XL.net is an all-encompassing solution. If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.”
“Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.”
“XL.net offers a unique solution that makes sense for small businesses. We, like many other businesses of our size, had concerns about the reliability of our systems and processes – especially our backups; since XL.net took over I feel confident that our data is safe, and that our backups are secure and well-managed.”
“The XL team are very thorough, communicative and helpful. We just email them and within a couple of hours the issue is fixed. They notify us as soon as the ticket is received, and let us know that they are working on our problem – plus its status. Their response is very timely. I was a little hesitant about outsourcing our IT, but It feels like they are sitting right here in the office!”
“Pain has decreased significantly. Our staff has been very pleased with the change –with XL.net, our IT issues have been reduced by 50% – this is incredibly valuable to us. It’s nice to have the peace of mind that IT problems are being taken care of fast. The XL.net staff’s expertise, professionalism, reliability, and capability are unrivaled.”
” The service and response time is what separates XL.net from the rest – The best word to describe them is…
Reliable!”