IT alignment can offer benefits to your bottom line, the number of IT issues you have, market agility, satisfaction levels, collaboration, and many other factors. Businesses that lack an alignment plan often have unorganized technology. By aligning your tech to your business goals, you can:
Reduce IT issues: We deliver up to a 79.8% reduction in IT issues so your staff can be 7%+ more efficient when they work.
Boost productivity: With fewer technical issues and technology that supports the way your employees work, you can significantly boost the productivity of your organization.
Increase customer satisfaction: The right technology can improve the customer experience. It might speed up the process or make it more enjoyable for the customer.
Gain peace of mind: The thorough analyses provided through tech alignment can help you ensure that your product is the right choice for your business and isn’t costing you more than it needs to.
“I am very happy with the services and overall engagement. XL.net took the time to gain an in-depth knowledge of the our business and is now helping them achieve their IT goals. They’re communicative and provide excellent customer service. Flexibility is a hallmark of their work.”
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
“They’ve gained the trust of a lot of our employees because of their responsiveness and hard work. Very happy with the services and extreme responsiveness at which they’re performed. XL.net addresses helpdesk tickets quickly and provides status updates of their tasks. They’ve proactively reduced the number of tickets by investing the time to resolve the root of repetitive issues.”
You seem to drop everything else for us when we need you.
“Whenever I’ve tapped them for advice, they’ve always responded very soundly. The engagement has continued to grow in strength and quality over time.XL.net has become a highly recommended team in the client’s eyes. Bringing a well-rounded, full team of experts and a responsive approach, they’re a true source of support in the ongoing partnership. ”
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
The service and response time is what separates XL.net from the rest – The best word to describe them is…Reliable!
I can truly say, without any hesitation AT ALL, having XL.Net as our one-stop shop supplier for IT-related issues and advice has been an unbelievably positive experience… Each technician has always provided immediate service, been very thorough, provided great verbal and written explanations, and so very pleasant to work with. When we open an XL.Net ticket, we have all the confidence of quick/correct resolution (It’s Done and Done Right!).
We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
The biggest benefit of XL.net is the sense of confidence they provide. We are now able to have the resources of a big company, but don’t have to pay full price for them. XL.net is an all-encompassing solution. If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
I’ve contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman’s terms. Thanks XL!
Fully Customized Strategic Technology Alignment Plan for Your Business
If you’re like most businesses, IT is not your main focus. You don’t want to spend valuable time and resources figuring out the right solution, implementing it, and troubleshooting — you just want it to work. That’s where managed IT comes in. We can take care of your entire outsourced IT approach, taking the burden off of you and your staff.
Our managed IT is more than just tech support. Our IT services are strategic, meaning we align your technology with the goals of your business. Whether you need to implement a new software solution, get exceptional service desk help, redesign your infrastructure, or do some other IT task, we can help with strategic IT service proposals.
Talk to a strategic IT expert today for your complimentary technology alignment plan to see where your business is, and where it could go. We provide a document that outlines the following:
A ranked list of IT issues that are holding your business back. These might include security problems, slow IT response times, an inefficient process for updates, recurring service disruptions and other similar events. Identifying these efficiency-reducing elements is the first step in minimizing their effects on your business.
Projects that can be achieved within the next 90 days and success metrics. We’ll identify possible technology projects, such as assessments or new implementations, as well as provide measurable data points for you to work with and calculate success.
A list of larger projects that require more time and resources and success metrics. Over time, once more of the short-term inefficiencies are reduced, you can start to focus on the big-picture elements, such as creating overall improvements to certain metrics. Continual monitoring and assessment are still critical throughout this year. As with the quarterly plan, we also provide clear measurables to work with.
What’s included in a managed IT services plan with XL.net? The answer will vary from provider to provider. With us, your managed IT services cover a wide range of components, all geared toward a strategic approach:
All of these components work together to form a comprehensive managed IT solution.
Larger businesses may be able to handle these aspects in-house or through one-off contracting, but SMBs tend to struggle if they use the same approach. Managed IT allows them to outsource these services for a lower cost and more expertise than may be possible through in-house services.
If you’re like most businesses, IT is not your main focus. You don’t want to spend valuable time and resources figuring out the right solution, implementing it, and troubleshooting — you just want it to work. That’s where managed IT comes in. We can take care of your entire outsourced IT approach, taking the burden off of you and your staff.
Our managed services plans include more than just tech support. Our IT services are strategic, meaning we align your technology with the goals of your business. Whether you need to implement a new software solution, get exceptional service desk help, redesign your infrastructure, or do some other IT task, we can help with strategic IT service proposals.
If you’re ready to learn more about your company’s technology usage, we can help. XL.net specializes in strategic business-IT alignment plans. Our expert staff has an array of skills and qualifications that make them particularly well-suited for the job.
In short, hiring a managed service provider (MSP) means you are outsourcing the responsibility for maintaining and forfeiting your company’s digital assets. XL.net offers fully customized IT service plans, that include network, application, infrastructure, and cybersecurity, via ongoing and regular support and active administration.
Why choose IT services plans offered by XL.net?
SMBs are easily overpowered by big competitors when it comes to technological capabilities. Often that comes from the SMBs not using technology strategically.
In our strategic approach, we get to know your business — where it’s been, where it is, and where you’d like it to go. And we get to know your tech — the problems, the benefits, the goals, and the desired outcomes. Then we take all of that information and outline the next steps to XLerating your business.
If you want to read more about the importance of aligning your tech strategy with your business goals, check out our guide on the subject.
When learning about your business, we interview key stakeholders and leadership about your technology. And we examine all the technology you have — from servers to meeting room monitors to printers. We make sure your tech suits your needs and your potential.
In less than a month, we give you a plan that can improve your performance and reduce IT issues by up to 79.8%.
