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Chicago IT Support and Help Desk

Eliminate IT Issues Across Your Stack With Reliable IT Support Company in Chicago
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Eliminate Tech Issues With Our
IT Support in Chicago

Rapidly resolve recurring IT problems with proactive remote helpdesk services and Chicago outsourced IT support.

Why choose XL.net for help desk and Chicago IT support?

  • Eliminate 79.8% of technology issues with monthly audits and alignments that prevent these issues from recurring
  • Simplify IT management with a single IT support company in Chicago so you can run your business worry-free
  • Identify and close vulnerabilities and security risks by working with a highly certified team of InfoSec experts
  • Leverage 24/7/365 IT support and helpdesk with live technicians always available to take your call
  • Maintain total flexibility with short-term contracts available for our managed helpdesk and IT support in Chicago

 

We Offer IT Support Services in Chicago Neighborhood Areas

Request a Quote from our Chicago IT Support Company








TESTIMONIALS

What Clients Say About Our Chicago IT Support Company and Helpdesk Services

I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!
Rachael GeorgesAppraisal Institute
I can truly say, without any hesitation AT ALL, having XL.Net as our one-stop shop supplier for IT-related issues and advice has been an unbelievably positive experience... Each technician has always provided immediate service, been very thorough, provided great verbal and written explanations, and so very pleasant to work with. When we open an XL.Net ticket, we have all the confidence of quick/correct resolution (It's Done and Done Right!).
Shailesh PatelTechnical Business Analyst, AAAASF
…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
The service and response time is what separates XL.net from the rest – The best word to describe them is…Reliable!
Skyline Tradetec
You seem to drop everything else for us when we need you.
Chang & Charlin, LLP
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
Illinois Ventures
The biggest benefit of XL.net is the sense of confidence they provide. We are now able to have the resources of a big company, but don’t have to pay full price for them. XL.net is an all-encompassing solution. If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
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Our Numbers

Our Chicago IT Support by The Numbers

7%+
Overall productivity boost with our help desk and Chicago IT support
79.8%
Reduction in technology issues after partnering with XL.net
99.3%
Of Chicago local help desk services calls answered live 24/7/365
Help Desk Services and IT Support Chicago
1 E Erie St Suite 525 #244, Chicago, IL 60611, United States
Call Now: (844) 915-5155

Features of Our IT Helpdesk and IT Support in Chicago

Reliable Chicago IT Support for Your Entire Infrastructure

When you need Chicago tech support that has the versatility and years of experience to provide technology solutions for your entire IT infrastructure, XL is ready to assist you.

With fully managed IT support in Chicago, get peace of mind that you’ll benefit from services including:

  • Cyber security
  • VoIP system support
  • Unified communications
  • Cloud computing support
  • Data backup and disaster recovery
  • 24/7/365 helpdesk
  • And more

Whether you run a larger, small, or mid-sized business, XL’s trustworthy Chicago IT support will be able to handle all of your technical issues with ease.

help desk service Chicago

Prevent IT Disruptions With Help Desk and IT Support in Chicago

IT outages are among the most costly challenges your business can face. If not properly addressed, they can potentially cost you thousands in just minutes.

When you partner with a top helpdesk provider and managed IT support company in Chicago, your system will always be in safe and steady hands.

With our on-site and remote helpdesk services, we’ll take immediate action to identify the sources of your IT troubles and remediate them.

Trust our proactive approach to IT support in Chicago to help you prevent IT challenges that drain your revenue.

Protect Critical Data With One of the Leading IT Support Companies in Chicago

Data loss and theft can bring your business operations to a grinding halt, significantly impairing your productivity.

Partner with XL for managed helpdesk and Chicago IT support that include both data backup and disaster recovery plans and support from elite-level IT security specialists.

We have one of the most highly certified security teams in the Chicagoland area, so you can benefit from enterprise-level security.

Chicago IT Support Services
IT Support Chicago

Reliable Helpdesk and IT Support in Chicago with No Long-Term Contracts

With our Chicago outsourced IT support and help desk services, you’ll get unparalleled service from our experts without being locked into a long-term contract.

By partnering with us, you’ll benefit from monthly contracts, so you can rest assured that you’ll never be left with IT helpdesk and computer support in Chicago, IL that you don’t need or unnecessary charges.

Eliminate restrictive contracts that do not address your immediate needs by choosing XL.net for proactive helpdesk services and tech support in Chicago.

FAQ

FAQs About Our IT Support in Chicago

What can I expect from your managed IT support?

You’ll experience an unmatched level of proactive IT support for your Chicago business with XL.net. We’ve perfected a process that reduces IT issues by 79.8%, enhancing your productivity by at least 7%.

With our unique monthly technology audits, you'll always be ahead of potential IT hitches. Plus, there’s always a dedicated XL Tech Officer (XLTO) by your side, ensuring you receive expert insight for better IT decisions.

Why should I choose XL.net for IT support in Chicago?

At XL.net, we are more than just another IT support. We’re completely dedicated to your long-term success.

In addition to our 97.09% CSAT rating, we also hold the coveted ISO 27001 certification, that no other MSPs in Chicago can claim yet.

Our proactive approach ensures your IT is aligned with your business vision. We’re also all about flexibility, offering month-to-month agreements without locking you into lengthy contracts.

How quickly can your helpdesk service resolve my issues?

You can trust XL.net to be there when you need us most. 99.3% of the calls we receive are answered live 24/7/365 by real humans, not bots.

In addition, 99% of issues are resolved on the very first call or contact. We pride ourselves on our can-do attitude and our drive to support the needs of businesses like yours.

How does having a dedicated XL Tech Officer (XLTO) enhance your IT support?

Your business deserves personalized attention. At XL.net, every client gets their own XLTO, a seasoned professional who understands your IT landscape inside and out.

This ensures that you get consistent, knowledgeable, and swift tech support every time.

Combined with our one-year, one-page Technology Alignment Plan crafted after interviewing your leadership team, you’ll be set for success.

How do you ensure my IT support aligns with my business goals?

Aligning your IT support with business goals is one of our specialties. With our proactive approach, we don’t just fix IT issues; we anticipate and prevent them.

By conducting monthly technology audits, we stay attuned to your business’s evolving needs. Furthermore, our one-year, one-page Technology Alignment Plan, tailored after closely interviewing your leadership team, ensures your tech strategy complements your business vision.

With XL.net, you're not just getting IT support; you’re getting a technology partner championing your goals.

Resolve Issues Quickly With Our Chicago IT Support and Help Desk

Keep your business productive with reliable IT support and helpdesk services.

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