(844) 915-5155
(844) 915-5155

Chicago IT Support Team

Chicago IT Support Team

Our Team

When you’re working with IT, it’s ALL about the team. Exceptional qualifications and decades of experience are critical to a job well done. With a trustworthy team, you know you’re leaving your network security, data and infrastructure in the hands of capable people. But it’s not enough to have a group of skilled workers in one company — they also need to work together.

For the best service possible, your IT support team should be a tight-knit, well-oiled machine. They must work together, communicate and empower each other through different roles and supporting positions. We’re proud to say that the XL family is one of those teams, complete with the skills and personnel required as a trusted information technology specialist in the Chicago area.

Click a team member image below to learn more about them, their experience, certifications and specialties.


The XL family is made up of experts across a wide variety of fields. By combining such a strong pool of skilled professionals, we can meet the needs of our partners through one powerful team. Whether you need antivirus, disaster recovery, network monitoring or network security specialists in Chicago, or experts to handle another aspect of your technology infrastructure, we’ve got someone that can handle it.

Each member of the XL family has earned their spot here with exceptional certifications throughout their respective industries. As your trusted IT support specialists in Chicago, they take pride in helping XL clients find the best solutions to their IT needs and are always happy to help.

Do You Need Help with IT at Your Chicago Business?

The certifications you’ll find in our XL team include:

  • Microsoft Certified Solutions Associates, Developers, Experts and IT Professionals (MCSA, MCSD, MCSE, MCITP)
  • VMWare Certified Associates and Administrators
  • VCA6-DCV and VMWare Foundations certifications
  • Certified SonicWALL Security Administrators and Professionals
  • Certified Citrix Associate
  • Cisco Certified Network Associate (CCNA)
  • Human Resources certification
  • MS-900, MS-700 and MS-500 certification
  • ITIL Foundation v3
  • Accenture certification
  • Azure Administrator
  • Ethical Council Encryption Specialist
  • CompTIA A+, Network+, Security+ and Project+
  • Certified Internet Web Professional (CIW) Site Development and Web Security Associate


Qualifications are important, but experience is what sets great managed IT specialists apart. Half of our staff members have been in their respective fields for over a decade, and many more are coming up on that number. With nearly two centuries of combined experience behind them, it’s safe to say our team members know their way around IT support.

Since many of them have been in the game for a while, the XL staff makes sure to stay up to date on all the trends, developments and best practices within the IT industry. Our field is one of the fastest-evolving industries out there, so we understand how important it is to keep up. Between continuing education opportunities, news updates and recent graduates bringing their education to the table, XL team members combine their years of experience with evolving industry developments.


An exceptional team requires more than just exceptional people. It also needs participants with strong communication skills that can work well together and with others. The XL family understands what you need from your managed IT specialists in Chicago and has a passion for helping small businesses achieve their goals. They value the partnership with each of our clients and are happy to help with everything from identifying your company’s needs to delivering tech support with a smile.

Our team members are what make XL a powerhouse of IT support. To get in touch with one of our skilled IT specialists in the greater Chicago area, reach out today!