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Government IT Services in Chicagoland

Making IT obstacles disappear for Chicagoland’s government services
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Trusted by Leading Organizations for Government IT Services

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Transforming Government IT, Almost as if by Magic

Your secret weapon against persistent IT issues

Why choose XL.net for municipal government managed IT services ?

  • See 79.8% fewer IT issues and improved productivity with our IT services geared towards municipal governments
  • Get any sudden IT issues solved fast with 24/7/365 support and 99.3% calls answered by a live agent
  • Ensure your data is safe as a vault with an ISO 27001-certified IT team
  • Enjoy a flexible service arrangement since we only do short agreements tailored to your needs
  • Gain valuable IT strategies and custom roadmaps with a dedicated XL Tech Officer (XLTO) at your beck and call

Request a Quote for our Government IT Services








Hear it Direct from our Satisfied Clients

…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!
Rachael Georges
Appraisal Institute
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
Illinois Ventures
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
TradingBlock
The biggest thing XL helps us with is to manage our time. Everyone’s busy and we can’t solve the problems ourselves, so having XL as a resource to take over when we don’t know how to handle tech issues ourselves is very helpful.

Overall, we’ve had a great experience with XL. Everyone is very personable. We don’t have any negative feedback because we’ve had a great experience. I have no issue picking up the phone and calling someone at XL. I always feel very comfortable. XL makes things that I wouldn’t want to deal with smooth and easy to deal with
Emily D
I am very confident in XL’s team, enthusiasm, and knowledge. I know that when I reach out to them, I can get an answer and a fast resolution.

If they didn’t have the answer, they dug for a solution. That’s what gives us confidence in working with them.

I can tell that XL is growing. I see that new names are popping up on their tech roster. Each of them must be going through a great training program because they are all top-notch.
Shailesh P
Awards
Global Award Badge
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Our Numbers

Unpacking Our Government IT Expertise

24/7/365
IT support from dedicated live agents
97.09%
Customer satisfaction rating
70+
Technology certifications and counting

Our Suite of Government IT Services

Fully or Co-Managed IT Services

Imagine 79.8% fewer IT headaches. Focus on productivity, while we manage the tech side, improving performance while staying on-budget.

Comprehensive Cybersecurity

Sleep well, knowing your data is safeguarded with proactive monitoring and threat response. Plus, we're ISO 27001 certified for your peace of mind.

Network Administration

Enable a reliable, dependable network with 24/7 network management and maintenance by seasoned technicians boasting 70+ technology certifications

Remote Support

24/7 support means your IT issues are resolved faster. We also work to get to the root of your recurring IT issues and solve them for good.

On-Site Support

When you need us, we're there with tailored on-site support from highly qualified local technicians. We assist with cabling, patching, office moves, and more.

Cloud Services

Make your operations agile with our cloud services. Increase productivity without increasing costs when we handle migrations, storage and hosting.

IT Consulting

Let's align your tech with your mission. Benefit from tailored consulting that leads to actionable plans, strategies, insights and long-term roadmaps.

Backup & Disaster Recovery

Your operations don't need to skip a beat. We plan regular backups and our secure and swift recovery ensures your team keeps moving forward no matter what.

Employee Security Training

Bolster your first line of defence through regular security awareness training. Empower your people with the tools to mititgate and minimize threats effectively.

Streamlining Government IT Services for Efficiency and Security

Government IT Services

Reduce Your IT Issues by a Proven 79.8%

Visualize that extra time now funneling into impactful projects and essential tasks. Our unique offering is our proactive strategy – we don’t wait for IT problems to escalate.

With monthly technology audits, we keep our finger on the pulse of your IT environment, spotting anomalies before they morph into a full-blown crisis.

Increase Productivity by 10%

This isn’t wishful thinking, but a tangible outcome we have consistently delivered to our clients.

Our bouquet of IT services is designed to streamline your municipal IT infrastructure, bulldozing obstacles and firing up overall performance.

The impact is not subtle but obvious – an undeniable surge in productivity that elevates your department’s efficiency.

Government IT Services in Chicagoland
municipal government managed IT services

24/7/365 IT Support and Helpdesk

Imagine the reassurance of knowing you’re never alone during an IT crisis. Our helpdesk – staffed with human experts and not impersonal bots – stands by 24/7/365.

And here’s the clincher – we resolve a whopping 99% of issues during the first call. This isn’t just a claim but our track record.

With us, sleep comes easy, knowing there’s a team of experts ready to spring into action, anytime.

ISO 27001 Certified: Security You Can Trust

Ever wondered what it would be like to have an ironclad security infrastructure guarding your data?

As one of the few MSPs in Chicago carrying the ISO 27001 certification, we bring you that peace of mind. Our commitment to protecting your data is not a promise, but a practice, bolstered by the best security measures the industry has to offer.

Prepare for a security upgrade like no other, one that fortifies your data and respects its integrity.

24/7 IT Service Desk Services and Support In Chicago
FAQ

FAQs About our Municipal Government Managed IT Services

What are the benefits of managed IT services for government offices?

Managed IT services for the government can significantly streamline operations and reduce IT issues by up to 79.8%.

By providing a proactive approach to IT management, your government organization will see an increase in productivity and efficiency. Plus, you have 24/7/365 access to our expert helpdesk.

Why should I choose XL.net for my IT services?

XL.net is an ISO 27001-certified provider, which means we meet the highest standards of data security. We're one of the few MSPs in Chicago with this certification.

Our customized service packages and short-term contracts are ideally suited for government departments and municipalities with unique needs.

How responsive is XL.net's helpdesk?

At XL.net, we pride ourselves on our responsive, human-staffed helpdesk. We're here for you 24/7/365 and we resolve 99% of issues on the first call.

You will speak directly to seasoned IT professionals who have the answers you need to get back to work.

Does XL.net help with improving productivity?

Our managed IT services help organizations large and small improve productivity by 10%.

We focus our energies on addressing recurring issues, eliminating technical debt, and streamlining systems to meet your needs.

What kind of security does XL.net provide?

XL.net is ISO 27001 certified, an international standard for the best security measures.

We ensure your data is protected with top-of-the-line security systems and procedures. Trust us to keep your operations secure and compliant.

Get peace of mind with comprehensive disaster recovery and continuity solutions that save you from being held at ransom by cyber criminals.

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