Cover all of your technology needs for less by hiring one partner with many services.
Why choose XL.net for managed IT services?
Work with an expert information technology team who has 70+ certifications and 3 more each quarter.
Maintain strict compliance standards by partnering with one of the few ISO 27001:2022-certified MSPs in the area.
Enjoy 24/7 technical support from a Rockford IT helpdesk that answers calls by a live human agent 99.3% of the time.
Stay on track toward your business goals by following our one-page, one-year technology alignment plans.
Try our risk-free managed IT services in Rockford by opting for our flexible monthly contracts.
“They’ve gained the trust of a lot of our employees because of their responsiveness and hard work. Very happy with the services and extreme responsiveness at which they’re performed. XL.net addresses helpdesk tickets quickly and provides status updates of their tasks. They’ve proactively reduced the number of tickets by investing the time to resolve the root of repetitive issues.”
“Whenever I’ve tapped them for advice, they’ve always responded very soundly. The engagement has continued to grow in strength and quality over time.XL.net has become a highly recommended team in the client’s eyes. Bringing a well-rounded, full team of experts and a responsive approach, they’re a true source of support in the ongoing partnership. ”
The biggest benefit of XL.net is the sense of confidence they provide. We are now able to have the resources of a big company, but don’t have to pay full price for them. XL.net is an all-encompassing solution. If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
You seem to drop everything else for us when we need you.
The service and response time is what separates XL.net from the rest – The best word to describe them is…Reliable!
I can truly say, without any hesitation AT ALL, having XL.Net as our one-stop shop supplier for IT-related issues and advice has been an unbelievably positive experience… Each technician has always provided immediate service, been very thorough, provided great verbal and written explanations, and so very pleasant to work with. When we open an XL.Net ticket, we have all the confidence of quick/correct resolution (It’s Done and Done Right!).
“I am very happy with the services and overall engagement. XL.net took the time to gain an in-depth knowledge of the our business and is now helping them achieve their IT goals. They’re communicative and provide excellent customer service. Flexibility is a hallmark of their work.”
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
I’ve contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman’s terms. Thanks XL!
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
XL.net provides managed IT services in Rockford that improve reliability and performance. We prevent tech issues before they grow and keep your business running efficiently.
Small business owners often feel overwhelmed by the constant pressure to stay competitive and manage daily operations efficiently. Although 94% of small business owners report that technology improves efficiency, many are unsure how to implement it for maximum impact.
Tailored Solutions for Your Business Needs
Let us serve as your IT department. We can handle all of the tasks that a full IT team would manage without the associated hiring and overhead costs.
Strengthen your IT capabilities by choosing to outsource the specific services you need while allowing your internal team to focus on their strengths.
Resolve 99% of your IT issues within just one call to our 24/7 IT support desk that is staffed by experts who can provide fast and effective solutions.
Reduce risks by 79.8% through our monthly audits and 24/7 detection and response services that can mitigate security threats before they become issues.
Increase productivity with our cloud computing solutions. We offer private, public, or hybrid cloud options designed to drive your company’s success every day.
Align your business goals with IT strategy through our one-page Technology Alignment Plan, which is created after interviewing your leadership team.
Prevent costly downtime through our proactive 24/7 remote monitoring and management of servers. We ensure your network runs smoothly without interruptions.
Receive consistent guidance and expert advice from the same dedicated individual who will help your business meet your short and long-term IT goals.
Stay connected anywhere with our VoIP solutions, which consolidate voice, video, and chat into one system for seamless communication with a simple pricing model.
Small businesses often struggle with issues that larger corporations can solve easily. Competing against larger organizations can feel frustrating without the same level of resources and support. However, with the right solutions, small businesses can thrive.
XL.net’s Rockford IT support team has experience working with Fortune 500 companies and understands the technology techniques they use to succeed.
We bring those same tools and methods to help your small business level the playing field. By using our IT support services, you can gain a competitive edge and operate with the efficiency of a larger enterprise.
One-third of cloud migrations fail outright, and only 1 in 4 companies meet their migration deadlines. Many businesses struggle because they lack a clear strategy for how cloud-based services will fit into their daily operations.
XL.net helps you plan and execute a cloud migration tailored to your specific workflows. Our team provides ongoing support to secure your cloud environment and troubleshoot any issues that may arise.
With our proactive approach, you can avoid common migration pitfalls. We ensure your cloud solution meets your needs, both during the transition and long after.
By choosing XL.net, you’ll optimize your IT budget without cutting corners.
Managed IT services improve efficiency by handling tasks your in-house team may not have time for. Managed services also adjust to your needs without requiring new hires or extra training.
As a result, you can leverage highly-specialized technology skills with little to no effort seeking the needed talent.
Since 78% of businesses worldwide are facing a tech talent shortage, these advantages cannot be ignored, even if you have some in-house IT expertise.
XL.net provides IT support for Apple products within your network. We handle system updates, software management, and security configurations for Apple operating systems.
Whether your company prioritizes Apple devices or uses a mix of platforms, our team ensures that your Apple systems integrate seamlessly into your existing environment.
We also manage compatibility issues, network connectivity, and provide troubleshooting for macOS.
You should update your cybersecurity plan at least once a year. Additionally, you should revise it after major system changes, newly detected threats, or significant incidents.
Regular reviews help ensure that your defenses stay aligned with current risks, technologies, and business needs.
XL.net can perform such assessments for you if you lack the time or resources to do it in-house.
XL.net can help manage mobile devices connected to your business network. We support both work devices and BYOD as long as they connect to your organization’s network.
Our services include managing security settings, updates, and access controls for these devices to ensure they function properly within your business environment.
We do not assist with personal devices that are not linked to a client’s network, as we focus exclusively on B2B services.
Managed IT services handle ongoing IT management, support, and maintenance. They take over day-to-day tasks to keep your IT infrastructure running smoothly.
IT consulting focuses on providing strategic advice to solve specific issues, improve systems, or plan for future technology needs. Consultants typically offer expert guidance on particular projects or initiatives but don’t handle ongoing maintenance or support.
However, many managed IT service providers, like XL.net, provide both types of services.
