Rockford Managed IT Service Provider

Cover all of your technology needs for less by hiring one partner with many services.
Our Clients

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Choose 24/7 Rockford Managed Services and Increase Productivity by 7%

Focus on core operations while we focus on making sure your technology functions as it should.

Why choose XL.net for managed IT services?

  • Work with an expert information technology team who has 70+ certifications and 3 more each quarter.
  • Maintain strict compliance standards by partnering with one of the few ISO 27001-certified MSPs in the area.
  • Enjoy 24/7 technical support from a Rockford IT helpdesk that answers calls by a live human agent 99.3% of the time.
  • Stay on track toward your business goals by following our one-page, one-year technology alignment plans.
  • Try our risk-free managed IT services in Rockford by opting for our flexible monthly contracts.

Request a Quote for our Managed IT Services in Rockford








Why Clients Trust Our IT & Cybersecurity Firm in Rockford

…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!
Rachael Georges
Appraisal Institute
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
Illinois Ventures
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
TradingBlock
The biggest thing XL helps us with is to manage our time. Everyone’s busy and we can’t solve the problems ourselves, so having XL as a resource to take over when we don’t know how to handle tech issues ourselves is very helpful.

Overall, we’ve had a great experience with XL. Everyone is very personable. We don’t have any negative feedback because we’ve had a great experience. I have no issue picking up the phone and calling someone at XL. I always feel very comfortable. XL makes things that I wouldn’t want to deal with smooth and easy to deal with
Emily D
I am very confident in XL’s team, enthusiasm, and knowledge. I know that when I reach out to them, I can get an answer and a fast resolution.

If they didn’t have the answer, they dug for a solution. That’s what gives us confidence in working with them.

I can tell that XL is growing. I see that new names are popping up on their tech roster. Each of them must be going through a great training program because they are all top-notch.
Shailesh P
Awards

Awards & Certifications

Our Numbers

How Our Rockford IT Support Makes a Difference

99.3%
of your IT support calls are answered by a live agent
97%
Average client satisfaction rating
79.8%
Average reduction in IT issues after you partner with us

What Our Rockford Managed IT Services Include

Fully Managed IT

Let us serve as your IT department. We can handle all of the tasks that a full IT team would manage without the associated hiring and overhead costs.

Co-Managed IT

Strengthen your IT capabilities by choosing to outsource the specific services you need while allowing your internal team to focus on their strengths.

IT Support

Resolve 99% of your IT issues within just one call to our 24/7 IT support desk that is staffed by experts who can provide fast and effective solutions.

Cybersecurity

Reduce risks by 79.8% through our monthly audits and 24/7 detection and response services that can mitigate security threats before they become issues.

Cloud Services

Increase productivity with our cloud computing solutions. We offer private, public, or hybrid cloud options designed to drive your company’s success every day.

IT Consulting

Align your business goals with IT strategy through our one-page Technology Alignment Plan, which is created after interviewing your leadership team.

Network Monitoring

Prevent costly downtime through our proactive 24/7 remote monitoring and management of servers. We ensure your network runs smoothly without interruptions.

vCIO Services

Receive consistent guidance and expert advice from the same dedicated individual who will help your business meet your short and long-term IT goals.

VoIP Solutions

Stay connected anywhere with our VoIP solutions, which consolidate voice, video, and chat into one system for seamless communication with a simple pricing model.

Benefits of Choosing XL.net as Your IT Company in Rockford

Managed IT Services in Rockford Illinois

XLerate Your Organization’s Growth

Small business owners often feel overwhelmed by the constant pressure to stay competitive and manage daily operations efficiently.

Although 94% of small business owners report that technology improves efficiency, many are unsure how to implement it for maximum impact.

At XL.net, we help bridge that gap by pinpointing the right technology solutions to align with your business goals. Our team of network and computer support specialists in Rockford ensure you don’t just adopt technology but use it strategically to drive growth and improve operational efficiency.

When you work with us, you access the tools and guidance to fuel your business growth.

Leverage Big Business Technology No Matter Your Size

Small businesses often struggle with issues that larger corporations can solve easily. Competing against larger organizations can feel frustrating without the same level of resources and support. However, with the right tools, small businesses can thrive.

XL.net’s Rockford IT company has experience working with Fortune 500 companies and understands the technology techniques they use to succeed.

We bring those same tools and methods to help your small business level the playing field. By using our services, you can gain a competitive edge and operate with the efficiency of a larger enterprise.

Rockford Managed IT Service Provider
Rockford Managed Services

Tailor-Fit Cloud Environments Made For Your Unique Workflows

One-third of cloud migrations fail outright, and only 1 in 4 companies meet their migration deadlines. Many businesses struggle because they lack a clear strategy for how cloud-based services will fit into their daily operations.

XL.net helps you plan and execute a cloud migration tailored to your specific workflows. Our team provides ongoing support to secure your cloud environment and troubleshoot any issues that may arise.

With our proactive approach, you can avoid common migration pitfalls. We ensure your cloud solution meets your needs, both during the transition and long after.

FAQ

Frequently Asked Questions About Our Rockford Managed IT Services

Why Should I Use Managed IT Services When I Have an In-House IT Department?

Managed IT services improve efficiency by handling tasks your in-house team may not have time for. Managed services also adjust to your needs without requiring new hires or extra training.

As a result, you can leverage highly-specialized technology skills with little to no effort seeking the needed talent.

Since 78% of businesses worldwide are facing a tech talent shortage, these advantages cannot be ignored, even if you have some in-house IT expertise.

Can XL.net Provide Rockford IT Support For Apple Products?

XL.net provides IT support for Apple products within your network. We handle system updates, software management, and security configurations for Apple operating systems.

Whether your company prioritizes Apple devices or uses a mix of platforms, our team ensures that your Apple systems integrate seamlessly into your existing environment.

We also manage compatibility issues, network connectivity, and provide troubleshooting for macOS.

How Often Should I Update My Cybersecurity Plan?

You should update your cybersecurity plan at least once a year. Additionally, you should revise it after major system changes, newly detected threats, or significant incidents.

Regular reviews help ensure that your defenses stay aligned with current risks, technologies, and business needs.

XL.net can perform such assessments for you if you lack  the time or resources to do it in-house.

Can XL.net Help Me Manage Mobile Devices?

XL.net can help manage mobile devices connected to your business network. We support both work devices and BYOD as long as they connect to your organization’s network.

Our services include managing security settings, updates, and access controls for these devices to ensure they function properly within your business environment.

We do not assist with personal devices that are not linked to a client’s network, as we focus exclusively on B2B services.

What’s The Difference Between Managed IT Services & IT Consulting in Rockford?

Managed IT services handle ongoing IT management, support, and maintenance. They take over day-to-day tasks to keep your IT infrastructure running smoothly.

IT consulting focuses on providing strategic advice to solve specific issues, improve systems, or plan for future technology needs. Consultants typically offer expert guidance on particular projects or initiatives but don’t handle ongoing maintenance or support.

However, many managed IT service providers, like XL.net, provide both types of services.

Cost Savings Shouldn’t Compromise Your Level of Service

By choosing XL.net, you’ll optimize your IT budget without cutting corners.

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