Proactive IT support for non-profits, with a proven 79.8% reduction in technology issues.
Reduce your IT headaches by 79.8% with monthly technology audits and immediate remediation.
Get 24/7/365 live helpdesk support-99.3% of calls answered by real experts, not bots, every time.
Boost productivity by at least 7% through consistent, proactive technology alignment and support.
Protect member and donor data with ISO 27001 certified cybersecurity services and monthly audits.
Partner with a dedicated XL Tech Officer who ensures your IT aligns with your non-profit’s mission.
Discover how others have reduced IT issues and improved productivity
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
You seem to drop everything else for us when we need you.
“They’ve gained the trust of a lot of our employees because of their responsiveness and hard work. Very happy with the services and extreme responsiveness at which they’re performed. XL.net addresses helpdesk tickets quickly and provides status updates of their tasks. They’ve proactively reduced the number of tickets by investing the time to resolve the root of repetitive issues.”
“Whenever I’ve tapped them for advice, they’ve always responded very soundly. The engagement has continued to grow in strength and quality over time.XL.net has become a highly recommended team in the client’s eyes. Bringing a well-rounded, full team of experts and a responsive approach, they’re a true source of support in the ongoing partnership. ”
The biggest benefit of XL.net is the sense of confidence they provide. We are now able to have the resources of a big company, but don’t have to pay full price for them. XL.net is an all-encompassing solution. If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
I’ve contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman’s terms. Thanks XL!
“I am very happy with the services and overall engagement. XL.net took the time to gain an in-depth knowledge of the our business and is now helping them achieve their IT goals. They’re communicative and provide excellent customer service. Flexibility is a hallmark of their work.”
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
I can truly say, without any hesitation AT ALL, having XL.Net as our one-stop shop supplier for IT-related issues and advice has been an unbelievably positive experience… Each technician has always provided immediate service, been very thorough, provided great verbal and written explanations, and so very pleasant to work with. When we open an XL.Net ticket, we have all the confidence of quick/correct resolution (It’s Done and Done Right!).
The service and response time is what separates XL.net from the rest – The best word to describe them is…Reliable!
Expert support across all IT domains
Monthly proactive technology audits uncover and resolve IT issues fast, delivering a 79.8% reduction in disruptions and security risks for non-profits.
24/7/365 helpdesk services ensure your staff gets expert support any time, with 99.3% of calls answered live and most issues resolved on the first contact.
Comprehensive cybersecurity solutions, including managed detection, penetration testing, and compliance management, safeguard your non-profit’s sensitive data.
Dedicated XL Tech Officer provides consistent guidance, ensuring your technology aligns with your mission, supported by monthly system analyst meetings.
Co-managed IT services let you choose which functions to keep in-house and which to outsource, creating a collaborative, supportive partnership.
Month-to-month service agreements offer flexibility-no long-term contracts required, giving your non-profit freedom and peace of mind.
Business-driven IT planning creates a custom one-page Technology Alignment Plan, ensuring your leadership’s strategies and technology are always in sync.
ISO 27001 certification and 70+ technology certifications demonstrate deep expertise and a commitment to security, reliability, and compliance.
Regular performance reviews and transparent reporting provide accountability, helping you measure ROI and build trust with your board and donors.
Non-profits face unique technology challenges, from limited resources to the need for ironclad data security. XL.net’s Non-Profit IT Services are designed to address these realities head-on, with a proactive approach that prevents issues before they disrupt your mission.
Monthly technology audits set you apart from other organizations, uncovering hidden inefficiencies and security gaps-then fixing them immediately. This leads to a measurable 79.8% reduction in IT issues and a 7% increase in productivity, keeping your team focused on what matters most.
With 24/7 access to live IT experts, ISO 27001-certified security, and a dedicated XL Tech Officer, you gain a true partner in technology. These resources empower your non-profit to operate more efficiently, securely, and confidently in today’s digital landscape.
Experience IT support tailored for the non-profit sector, with benefits that directly support your goals:
These differentiators help your team stay focused on service, not technology interruptions. With XL.net, you gain peace of mind, knowing your IT infrastructure is robust, secure, and always aligned with your mission’s needs.
XL.net’s commitment to your non-profit extends beyond basic IT support. Each account receives personalized attention from a dedicated XL Tech Officer and monthly reviews with system analysts to ensure technology is helping-not hindering-your impact.
This level of partnership means your leadership team is always in sync with your IT strategy, empowered by a one-page Technology Alignment Plan that keeps everyone on track and accountable.
With regular communication and transparent reporting, you can easily measure the return on your IT investment, building trust with your board, donors, and community partners.
Empower your non-profit with reliable, secure IT that accelerates your mission.
Security and compliance are critical for non-profits managing sensitive donor or member information. XL.net’s Non-Profit IT Services include industry-leading cybersecurity, monthly audits, and 24/7 monitoring to protect your reputation and resources.
ISO 27001 certification and a full suite of security tools-SOC, SIEM, MDR, penetration testing, and compliance management-set your organization apart from others that rely on less frequent, less thorough protection.
With XL.net, you can demonstrate compliance, safeguard your data, and confidently share your commitment to security with your stakeholders and community.
