Chicago IT Outsourcing Services

Improve infrastructure reliability and efficiency with trustworthy Chicago outsourced IT Services
Our Clients

Maximize Business Efficiency With Reliable Chicago IT Outsourcing

Benefit from our Chicago IT outsourcing services that help you leverage technology to improve the efficiency of your business processes.

Why choose for Chicago IT outsourcing?

  • See an 79.8% reduction in IT issues and a 7%+ productivity increase by relying on our Chicago outsourced IT services.
  • Rapidly resolve IT issues with an IT help desk staffed by live agents that answer 99.3% of calls 24/7/365.
  • Reduce your cybersecurity risks with monthly technology audits and continuously managed detection and response services.
  • Benefit from emerging technologies that help you reach your goals with our proactive IT consulting services.
  • Avoid lengthy contract lock-ins with month-to-month agreements for small business IT outsourcing.

Request a Quote For Our Chicago IT Outsourcing Services

What Clients Say About Our Chicago Outsourced IT Services

…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!
Rachael Georges
Appraisal Institute provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
Illinois Ventures
Compared to our previous provider, the transition to saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
Our Numbers

Our Outsourced IT Services in Chicago by The Numbers

Our customer satisfaction (CSAT) rating for outsourced IT services in Chicago
Certifications in specialized technologies
Average reduction in IT issues after hiring

Strategic Chicago Outsourced IT That Propels Your Business Forward

Managed IT Services


Reduce the risk of cyber attacks with 24/7 MDR services and monthly audits that proactively identify and remediate security coverage gaps.

Cloud Services

Migrate to the cloud with confidence with help from our experts, who examine your operations and implement cloud services that enhance productivity.

IT Support

Get the most out of your IT outsourcing contract with proactive support services that help you get the most out of your technology while avoiding downtime.


IT Helpdesk

The helpdesk at is staffed by certified IT experts and is available 24/7/365 to help you resolve persistent IT issues to help you get back to work quickly.

Network Support

Our remote maintenance and network management services include monitoring your systems for suspicious activity and alerting you to any roadblocks.

IT Consulting

Assess your current technology needs and plan for the future with IT consulting services that identify and procure software and hardware that fit your individual needs.

Co-Managed IT

Keep the IT services you want to manage internally with your existing IT staff and let XL’s outsourcing services handle the rest while supporting your team.

Project Management

XL’s IT project management and coordination services implement changes to your infrastructure that positively impact your business.

IT Outsourcing Chicago

Complimentary Technology Alignment Plans’s strategic IT experts provide complimentary plans that help you see a new technology vision for your business that includes our Chicago IT outsourcing services.

Our technology alignment plans include:

  • Measurable data points
  • A ranked list of current IT issues
  • A 90-day project plan of possible short term projects
  • A one-year project plan to show what can be achieved when you tackle larger, long-term elements

Leveraging our IT services company not only helps you stay competitive, it also identifies issues or shortfalls that could be affecting your progress.

Trust XL for comprehensive Chicago IT outsourcing strategy that help reduce inefficiencies so that you can focus on the bigger picture.


Access to Expert Systems Analysts

As a trusted source for Chicago IT outsourcing, XL understands the importance of keeping your entire technical environment up-to-date.

That’s why our outsourcing model includes System Analysts who regularly audit our programs for adherence. As part of our extensive quality management program, our analysts focus on:

  • Monthly system audits
  • Disaster recovery audits
  • Monthly technology audits
  • Backup compliance audits
  • Incident reports for awareness and continuous improvements

Avoid misalignment and reduce IT disruptions by 79.8% when you partner with XL for Chicago IT outsourcing services.

Chicago IT Outsourcing
Chicago IT Outsourcing Services

Protect Your Business With Our Chicago IT Outsourcing Services

As part of our Chicago IT outsourcing, our Central Services department performs a detailed analysis and provides continuous monitoring to prevent attacks.

Having a contingency plan in place for cybersecurity helps you prevent attacks and unwanted intrusion from affecting your productivity.

Our proactive security services planning includes:

  • Managed data backups
  • Documented disaster recovery procedures
  • Weekly disaster recovery compliance audits
  • ISO 9001-level incident reporting
  • Quarterly disaster simulations with recovery validations

An effective response plan paired with monitoring and documentation help to improve the efficiency of security measures.

Gain a Valuable Technology Partner

Making critical IT decisions is easier when you have an experienced voice in your corner.

That’s why we assign a dedicated XL Tech Officer (XLTO) to every account. The XLTO acts as your business-level partner, providing actionable advice that leads to informed IT decision-making.

Your XLTO also directs your business’s overall approach to IT, which leads to meaningful growth that drives success.

Get the most out of your IT with strategic insight from one of the leading Chicago IT outsourcing companies.

Outsourced IT Services

Frequently Asked Questions About Our Outsourced IT Services

What sets your outsourced IT services apart?

At, IT outsourcing is more than a transaction; it’s a partnership.

Unlike others, our monthly technology audits ensure you're not left in the dark. We’ve fortified our reputation with an ISO 27001 certification, a rarity for a local IT provider.

With us as your partner, you’re not just outsourcing IT; you’re enlisting a team dedicated to synchronizing your tech with your long-term goals.

What unique advantages do I gain by partnering with your IT outsourcing firm?

When you work with us, you’re not just signing up for services; you're aligning with distinction.

We assign a dedicated XL Tech Officer (XLTO) to every account to serve as your direct link between your vision and our expertise.

Combine this with our Technology Alignment Plan crafted just for you, and you’ll see the difference for outsourced IT services.

How do you ensure alignment between your IT outsourcing services and my goals?

At, we pride ourselves on our listening skills. Before diving into the action, we make it our mission to interview your leadership team.

This conversation forms the cornerstone of our one-year, one-page Technology Alignment Plan.

As your trusted technology partner, we prioritize total alignment between our IT outsourcing services and your objectives.

How secure are your outsourced IT services?

Security is never an afterthought for us; it’s a foundation. Our prestigious ISO 27001 certification stands testament to our commitment.

Plus, with our 24/7 managed detection and proactive approach, threats don’t stand a chance.

When you choose as your IT outsourcing firm, you're fortifying your business with an industry leader.

How flexible is your IT outsourcing?

While the value we bring to outsourced IT services is unparalleled, we also focus on providing you with complete flexibility.

That's why we offer shorter, month-to-month agreements. We believe our results will retain your business over a binding long-term contract.

Outsource your IT with confidence to a provider who’s dedicated to helping you succeed.

Partner With Our Chicago IT Outsourcing Company That Prioritizes Your Success

Eliminate IT management issues with the leader among Chicago IT outsourcing companies

Chicago IT Outsourcing Services
1 E Erie St Suite 525 #244, Chicago, IL 60611, United States
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