Chicago IT Outsourcing Services

Improve infrastructure reliability and efficiency
with one of the leading IT outsourcing companies in Chicago
Our Clients

Clients That Choose Our
IT Outsourcing Company in Chicago

Maximize Business Efficiency With Reliable Chicago IT Outsourcing

Benefit from our IT outsourcing services that help you leverage technology to improve the efficiency of your business processes.

Reasons to choose as your IT outsourcing company in Chicago:

  • See a 79.8% reduction in IT issues and a 7%+ productivity increase by relying on our outsourced IT;
  • Rapidly resolve IT issues with our outsourced IT helpdesk staffed by live agents that answer 99.3% of calls 24/7/365;
  • Reduce your cybersecurity risks with monthly technology audits and continuously managed detection and response services;
  • Benefit from emerging technologies that help you reach your goals with our proactive IT consulting services;
  • Avoid lengthy contract lock-ins with month-to-month agreements.

Request a Quote For Our
IT Outsourcing in Chicago

What Clients Say About Our
IT Outsourcing Services in Chicago

…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!
Rachael Georges
Appraisal Institute provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
Illinois Ventures
Compared to our previous provider, the transition to saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
The biggest thing XL helps us with is to manage our time. Everyone’s busy and we can’t solve the problems ourselves, so having XL as a resource to take over when we don’t know how to handle tech issues ourselves is very helpful.

Overall, we’ve had a great experience with XL. Everyone is very personable. We don’t have any negative feedback because we’ve had a great experience. I have no issue picking up the phone and calling someone at XL. I always feel very comfortable. XL makes things that I wouldn’t want to deal with smooth and easy to deal with
Emily D
I am very confident in XL’s team, enthusiasm, and knowledge. I know that when I reach out to them, I can get an answer and a fast resolution.

If they didn’t have the answer, they dug for a solution. That’s what gives us confidence in working with them.

I can tell that XL is growing. I see that new names are popping up on their tech roster. Each of them must be going through a great training program because they are all top-notch.
Shailesh P
Our Numbers

Our IT Outsourcing Firm in Chicago by Figures and Facts

Customer satisfaction (CSAT)
rating for our services
Certifications in specialized technologies
Average reduction in IT issues
after outsourcing IT to

Key Features of Our Outsourced IT Solutions For
Businesses in Chicago

Managed IT Services

Choosing as your IT outsourcing partner in Chicago provides you with access to skilled teams of technicians dedicated to optimizing and managing your comprehensive IT infrastructure.


Reduce the risk of cyber attacks with 24/7 MDR services and monthly audits that proactively identify and remediate security coverage gaps.

Cloud Services

Migrate to the cloud with confidence with help from our experts, who examine your operations and implement cloud services that enhance productivity.

IT Support

Get the most out of your IT outsourcing contract with proactive support services that help you get the most out of your technology while avoiding downtime.


IT Helpdesk

The helpdesk at is staffed by certified IT experts and is available 24/7/365 to help you resolve persistent IT issues to help you get back to work quickly.

Network Support

Our remote maintenance and network management services include monitoring your systems for suspicious activity and alerting you to any roadblocks.

IT Consulting

Assess your current technology needs and plan for the future with IT consulting services that identify and procure software and hardware that fit your individual needs.

Co-Managed IT

Keep the IT services you want to manage internally with your existing IT staff and let XL’s outsourcing services handle the rest while supporting your team.

Project Management

XL’s IT project management and coordination services implement changes to your infrastructure that positively impact your business.

chicago outsourced it services

Enhance Your Business with Technology Alignment Plans from a Leading
Outsourced IT Firm in Chicago

Our strategic IT experts provide complimentary plans that help you see a new technology vision for your business.

Technology alignment plans include:

  • Measurable data points
  • A ranked list of current IT issues
  • A 90-day project plan of possible short-term projects
  • A one-year project plan to show what can be achieved when you tackle larger, long-term elements

All these actions not only help you stay competitive but also identify issues or shortfalls that could be affecting your progress.

That’s how our comprehensive IT outsourcing services in Chicago reduce inefficiencies, allowing you to focus on the bigger picture.


Access to Expert Systems Analysts

As one of the most trusted IT outsourcing companies in Chicago, we understand the importance of keeping your entire technical environment up-to-date.

That’s why our outsourcing model includes System Analysts who regularly audit our programs for adherence. As part of our extensive quality management program, our analysts focus on:

  • Monthly system audits
  • Disaster recovery audits
  • Monthly technology audits
  • Backup compliance audits
  • Incident reports for awareness and continuous improvements

Avoid misalignment and reduce IT disruptions by 79.8% when you partner with XL.

Chicago IT Outsourcing
Chicago IT Outsourcing Services

Protect Your Business by Partnering With Our IT Outsourcing Firm in Chicago

Our Central Services department performs a detailed analysis and provides continuous monitoring to prevent attacks.

Having a contingency plan in place for cybersecurity helps you prevent attacks and unwanted intrusions from affecting your productivity.

Our proactive security services planning includes:

  • Managed data backups
  • Documented disaster recovery procedures
  • Weekly disaster recovery compliance audits
  • ISO 9001-level incident reporting
  • Quarterly disaster simulations with recovery validations

An effective response plan paired with monitoring and documentation helps to improve the efficiency of security measures.

We offer specialized expertise and resources, which is why many businesses have achieved success by turning to our outsourced IT services in Chicago.

Gain a Valuable Technology Partner

Making critical IT decisions is easier when you have an experienced voice in your corner.

That’s why we assign a dedicated XL Tech Officer (XLTO) to every account. The XLTO acts as your business-level partner, providing actionable advice that leads to informed IT decision-making.

Your XLTO also directs your business’s overall approach to IT, which leads to meaningful growth that drives success.

Get the most out of your IT with strategic insight from one of the leading IT outsourcing companies in Chicago.

outsourced it chicago

FAQs Addressed to Our IT Outsourcing Company in Chicago

What sets your outsourced IT services apart?

At, IT outsourcing services are more than a transaction; it’s a partnership.

Unlike others, our monthly technology audits ensure you're not left in the dark. We’ve fortified our reputation with an ISO 27001 certification, a rarity for a local IT provider.

With us as your partner, you’re not just outsourcing IT; you’re enlisting a team dedicated to synchronizing your tech with your long-term goals.

What unique advantages do I gain by partnering with your IT outsourcing firm in Chicago?

When you work with us, you’re not just signing up for services; you're aligning with distinction.

We assign a dedicated XL Tech Officer (XLTO) to every account to serve as your direct link between your vision and our expertise.

Combine this with our Technology Alignment Plan crafted just for you, and you’ll see the difference for outsourced IT services in the Chicago area.

How do you ensure alignment between your IT outsourcing services and my goals?

At, we pride ourselves on our listening skills. Before diving into the action, we make it our mission to interview your leadership team.

This conversation forms the cornerstone of our one-year, one-page Technology Alignment Plan.

As your trusted technology partner, we prioritize total alignment between our IT outsourcing services and your objectives.

How secure are your IT outsourcing services in Chicago?

Security is never an afterthought for us; it’s a foundation. Our prestigious ISO 27001 certification stands testament to our commitment.

Plus, with our 24/7 managed detection and proactive approach, threats don’t stand a chance.

When you choose as your IT outsourcing firm in Chicago, you're fortifying your business with an industry leader.

How flexible is your IT outsourcing?

While the value we bring to outsourced IT services is unparalleled, we also focus on providing you with complete flexibility.

That's why we offer shorter, month-to-month agreements. We believe our results will retain your business over a binding long-term contract.

Outsource your IT with confidence to a provider who’s dedicated to helping you succeed.

Partner With a Company
That Prioritizes Your Success

Eliminate IT management issues with the leader
among other IT outsourcing companies in Chicago

Chicago IT Outsourcing Services
1 E Erie St Suite 525 #244, Chicago, IL 60611, United States
Our Partners

Partners Who Trust Our
IT Outsourcing Company in Chicago