pixel
(844) 915-5155
(844) 915-5155

Your Silos are Crushing You

Your Silos are Crushing You
Published Mar 10, 2020

Symptom: Communication comes up as one of the main reasons why a small business is not working well together.

“We need better communication.”

“The departments are siloed, and it’s holding us back.”

“More cross-departmental communication would be beneficial.”

Significance: Small businesses can only have an edge over the big guys if they’re collaborating efficiently.

Treating Symptom: Schedule more meetings and include everyone on more emails. Though that could help treat the symptom, it could also have unintended side effects. You reduce the amount of time spent on the business, create email fatigue and confusion and leave staff frustrated that they have more noise and less time to do what they need to do.

Root Cause: You lack a communication strategy and probably a communication platform that supports it and saves time. Hint: Email will not work for this.

Solution: Write down a communication plan that includes a communication platform deployed with a strategy.

Here’s How:

  1. Interview your staff and department heads to identify the top 25 topics your company communicates the most around. Examples include: clients, partners, vendors, departments, locations.
  2. Select the top 5 that you will use to accelerate the adoption of a new or existing communication platform.
  3. Select your communication platform.
  4. Deploy the top 5 topics and announce to staff in all current communication platforms (i.e., email, newsletter, physical meetings).
  5. Use your recognition/reward system to kickstart the new communication strategy.
  6. Keep adding the rest of the topics, and further supporting with your recognition/reward system.
  7. Evaluate your communication strategy and adoption quarterly, preferably during your leadership team quarterly planning.

We offer an Engagement Alignment Plan (EAP) that can help get you where you need to be.

You may also like

Jul 18, 2022

Why XL.net Exists

Dear Small businesses, the people within them and XLnetters, I have struggled since early 2009, b...

Oct 19, 2020

We were published on Forbes.com!!

Thank you to the wonderful editors and proofreaders at Forbes.com for launching our article Four Tec...

May 21, 2020

Chicago IT Support and Outsourcing Selection Guide

Your business has decided it's time to change your Information IT support / Information Technology d...

Oct 03, 2022

How to Find Out if You Need Managed Network Services

In today’s modern business landscape, IT is the lifeblood that makes everything possible. And this i...

Sep 29, 2022

Uber Hacked in September 2022: How to Protect Yourself from MFA Fatigue

On September 15 of 2022, Uber was hacked due to a vulnerability in their multi factor authentication...

Sep 28, 2022

Start Your Business in Chicago, Illinois Using These Essential Tips

Starting a business in Chicago, Illinois comes with several advantages, including the proximity of t...