Chicago Computer Network Support Specialists

Improve network reliability to reduce downtime with Chicago’s leading network services company.

Bring Top-Quality Computer Network Support to Your Business

Grow your business with proactive network support services provided by a dedicated team of IT experts.  

Why choose XL.net for IT network support in Chicago?

  • Prioritize network performance with network support services that deliver consistent, long-term results.
  • Steer clear of costly downtime with proactive 24/7 monitoring from our network support specialists.
  • See an 80% reduction in network issues and security risks with monthly audits that examine performance.
  • Enhance network reliability with redesign and deployment from our experienced network support technicians.

Request a quote for our Chicago network support services.

Why Clients Trust Our Business Network Support

XL.net

Network Support Services in Chicago

1440 Renaissance Drive, Suite 420
Park Ridge, IL 60068

Request a Quote:  (844) 915-5155

Superior Network Support Services Backed By Industry Expertise

Dependable Network Support in Chicago

A network that is constantly affected by outages and performance issues provides little to no benefit to your business.

Partnering with XL gives you access to trustworthy network support and maintenance with services that include:

  • Resolving connectivity issues
  • Network security improvements
  • Network design and architecture
  • Network deployment and management

Ensure peak network performance with proactive IT network support from XL.

The Evolution of Network Security

Maintaining network security is a top priority as cyber attackers become more crafty in their approaches.

XL’s Central Services Department and system analysts work together to provide proactive network security services against all internal and external threats.

As one of the top networking companies in Chicago, we focus on understanding, monitoring and preventing attacks by creating a network security plan that includes:

  • Managed data backups
  • ISO 9001-level incident reporting
  • Documented disaster recovery procedures
  • Weekly disaster recovery compliance audits
  • Quarterly disaster simulations with recovery validations

Networking Support for Cloud Computing 

As more programs, applications and services are hosted in the cloud, it can be difficult to keep up without adequate network support and maintenance for cloud operations.

AT Xl, we understand, which is why our network support specialists provide:

  • Cloud migrations
  • Custom cloud environments
  • Information technology assessments
  • Server health and performance monitoring

Experience a seamless digital transformation and tap into cloud scalability with our reliable managed network services in Chicago, Illinois.

Rapid Response Helpdesk 

When network issues arise, count on our IT Support technicians to get to the heart of the matter to ensure your business never misses a beat.

Our network support technicians field calls 24/7/365, and can assist you with:

  • Program installs
  • New hire permissions
  • Hardware connections
  • Firewall permission restrictions
  • Audio and video troubleshooting
  • Software and application troubleshooting

Best of all, our Chicago computer network support staff can resolve issues on our first contact 99% of the time.

Transparent Network Project Planning

Optimize processes with clear project management services from our experienced computer network consultants and project managers. 

Our phased project plans follow a tried-and-tested format: 

  • Project purpose
  • Phase 1 – Research and definitions
  • Phase 2 – High-level descriptions
  • Phase 3 – Testing and documentation
  • Out-of-scope summary
  • Total costs
  • Change control plan
  • Estimated completion date

From start to finish, our planning provides you with Chicago IT network support that aligns with your objectives.

Strategic Network Consulting Services

Our computer network consultants and business network support have specialized experience with creating strategically designed plans and roadmaps to meet your business goals. 

XL’s consultants examine your network’s strengths and weaknesses while taking your objectives into account to help you discover: 

  • Best practices
  • Industry trends
  • Untapped potential
  • Greater productivity
  • Long-term time and cost savings

Trust our network consultants in Chicago, IL to empower your business with advice and insight that leads to better decisions for your network.

Our IT Outsourcing services guarantee an increase in your business productivity.

Choosing us as your IT Outsourcing services provider includes as much as a 10% increase in productivity and an overall decrease in IT issues, up to 80%. Our highly trained staff is always on call 24/7/365, ready to rapidly step in and solve any issues you might be facing.

Our Network Support Services By the Numbers

24/7/365

Resolutions for network issues from our support team

70+

Certifications for specialized technologies

80%

Average reduction in IT issues after hiring XL.net

Prioritize Innovation With Superior Computer Network Support

Bring consistency to your business with our reliable IT network support.

IT Network Support Chicago

Technology Alignment and Planning

The journey to resolving persistent network issues begins with strategic technology alignment and planning from our certified IT consultants.

XL focuses on reducing network inefficiencies at your business so your staff can concentrate on the big picture.

After an initial assessment, our network support specialists will provide you with a technology alignment plan that will help you improve network performance.

Our plans include:

  • Measurable data points
  • A ranked list of current IT issues
  • A 90-day plan of possible short-term projects
  • A 1-year project plan to show what can be achieved over the long term

Trust our Chicago IT network support to oversee strategic projects that advance business growth.

Computer Network Support Specialists

Chicago’s Choice for Superior Network Security Services

It’s one thing to ensure your network operates correctly, but it’s another to have advanced security measures in place that prevent data breaches and other security incidents.

XL is among the few networking companies in Chicago, IL working toward an ISO 27001 certification in June 2022 for managing information and network security services.

This certification helps us to offer complete security coverage for your entire IT environment. 

As part of our dedication to network security, we perform compliance tasks that include: 

  • Monthly system audits
  • Disaster recovery audits
  • Monthly technology audits
  • Backup compliance audits
  • Incident reports for awareness and continuous improvements
Chicago network support services

Business Network Support Tailored to Your Needs

As one of Chicago, Illinois’ leading networking support specialists, we offer a variety of services that complement our network support.

Our fractional vCIO or vCTO support services can guide educated decisions that reduce and eliminate network issues to keep your business productive.

XL.also offers managed IT services, which gives you the freedom to choose which aspects of your IT should be managed in-house, and which should be managed by our support technicians.

Regardless of our level of involvement, our goal is to provide you with superior network support and maintenance that helps you avoid downtime while helping your business reach new heights.