In today’s modern business landscape, technology is an essential part of every work environment. It’s not enough to just keep your electronics working — your IT approach should be doing everything possible to support your goals. The big guys know this, and SMBs need to keep up if they want to stay competitive.
Many SMBs get by with their technology, but they struggle to use it strategically. That’s where XL.net comes in. We offer IT service management (ITSM) services in Chicago to help SMBs implement and use technology to get a competitive edge and reach their goals. Our strategic IT services can help businesses reduce up to 80% of their technology obstacles, freeing up more time and resources for more important things.
By working proactively and monitoring your technology, we can make sure your team is performing at peak levels of performance and productivity. Your tech should give you an edge, not a headache.
And each one of our services is integral to pushing your business to the next level. There are many different aspects to our managed and co-managed IT services in greater Chicago, each run by a set of experts who can bring unique advantages to your company. By combining all of these different elements, we create a comprehensive business plan to push your organization further.
Start strong with a Technology Alignment Plan (TAP). When we create your TAP, we’ll talk to your team and come up with a plan that connects your technology with your business goals.
No two businesses are the same, and we make sure your TAP reflects the uniqueness of yours. To do so, we might discuss everyday processes with various employees to learn how they work. We also speak with management to learn more about business goals and how you’re working to reach them. Then, once we have all of the information, we’ll come up with a plan that implements and uses your technology to its greatest potential in reaching those objectives.
Within your TAP, you’ll find:
Quickly respond to requests, help your employees and fix minor issues that may pop up with accuracy and a positive attitude.
An IT expert that can align IT and business goals, guide leadership and help make technological decisions about your company's strategy.
Monitor networks and devices for optimal performance, security and high availability.
Maintain work stations, servers, and other tech, and bring your employees up to speed with regular training sessions.
All of these elements come together to create a business plan that propels you toward goals with the help of your technology — a valuable approach for any company, especially for SMBs.
An Engagement Alignment Plan (EAP) is one that focuses on improving the engagement levels of your staff. Our EAPs can help give your team a unified purpose, increase productivity and reduce absenteeism and turnover. With benefits like these, your overall company health improves, and with it, profits can increase.
An EAP is essential if you want to take a clear, purposeful approach to improving staff performance. It outlines areas for growth and the steps you can take to address them.
With an EAP, you get:
Whether you’re looking for co-managed or fully managed IT services in Chicago, XL.net can help. Our staff of experts is passionate about helping SMBs leverage technology for improvements across many different business dimensions.
To learn more about working with XL.net, reach out to us today. We offer competitive services in one package for ITSM in the greater Chicago area. Let us help you find savings with a targeted, effective IT solution.