A Business Insider survey has shown that 53 business leaders are benefiting from digital transformation. Because of issues with workforces and weak technological infrastructure, companies have realized the importance of digitally-focused strategies. Several sectors, such as manufacturing and supply chain management, as well as media and advertising, needed to update their processes to abet product demand.
Before adopting digital technologies, you will need a team to ensure this transition is efficient and smooth. Below, we’ve listed five critical roles every business needs to go digital.
1. Virtual chief information officers (CIO)
In the referenced Business Insider survey, 60% of participants claimed the economic downturn as the biggest external threat in going digital. For smaller businesses, it’s vital to allocate internal resources strategically. This is so you can cope with fluctuating market trends. That being said, virtual CIOs ensure your company is maximizing its available resources, especially as you transition to digital platforms. For instance, these professionals can replace outdated programs and recommend data-based cost control strategies like cloud computing systems. Typically, they’ve earned a degree in computer science. Certifications such as the Project Management Professional also enhance their expertise in different management methodologies. With your budget in mind, virtual CIOs can successfully suggest digital solutions to secure updates and maintenance for your IT infrastructure.
2. Information security analysts
21% of Business Insider respondents consider cybersecurity the largest external threat to digitizing company processes. This is because attacks caused by computer viruses or data breaches can cause your business to incur fines. In one case, a payment information breach for 400,000 customers amounted to a $180 million fine. To circumvent these potential issues, you should enlist help from information security analysts. These professionals are equipped with a management information degree and the necessary training. They’ve cultivated their expertise in emergent technologies and can install relevant firewalls and prevent device hacking. They may have also pursued a cybersecurity master’s, which means they’re well-versed in cloud migration and security. Though cloud technology can reduce IT costs and foster flexible workspaces, it is vulnerable to file corruption or data loss. With information security analysts, you can deploy cloud computing systems safely.
3. Compliance specialists
As Business Insider showcased, 36% of businesses foresee legislation struggles upon going digital. Nowadays, compliance specialists must have a background in digital ethics. These professionals have a solid background in law, and their degrees will have introduced them to regulatory compliance. Credentials like the CCEP (certified compliance and ethics professional) guarantees they’re updated on the latest obligations your business will require. Upon digitizing, your company should adhere to policies such as data security and location laws for non-personal data. The Health Insurance Portability and Accountability Act, for instance, is established to prevent selling user data to third parties. Ultimately, these individuals can minimize compliance risks that may complicate digital business operations in the long run.
4. Cloud architects
The Business Insider survey relayed that 28% of organizations want to invest in cloud technology. If you’re going to utilize a cloud computing strategy, adoption plans, design, and monitoring are necessary. Cloud architects oversee the application and subsequent management of cloud environments. Aside from a bachelor’s in computer science or engineering, they will have pursued the required certifications. For one, the Google Professional Cloud Architect communicates its capacity to design cloud systems corresponding to current trends and issues. If you want to expand your network using 5G wireless technology, cloud architects will ensure that it’s built with multi-Gbps peak data speeds and ultra-low latency. Those attributes are critical in creating a more consistent digital user experience for your customers.
5. Internal communications officers
According to Business Insider, talent (51%) is the highest driver of digital transformation brands will invest in. Aside from IT professionals, business leaders will be pivoting hiring practices towards those with excellent soft skills (like communication, problem-solving and social skills). Those attributes can be found in internal communications officers. These professionals have a degree in communication, although they could have also obtained a master’s in public relations. As such, they excel in multi-media production and dissemination techniques. Today, these individuals can promote transparency in the workplace by using virtual communications channels. They can create blogs, graphics, or videos disseminated across all organizational levels. With internal communication officers, everyone within a company can understand the impact of technology, specifically how it can boost profitability and enhance customer or employee experience within digital platforms.
Article written by Roseanne June