What are your current responsibilities at XL.net?
As a second level of service desk, my main focus is to work closely with other team members and to help our clients in a timely fashion.
What do you like the most about working at XL.net?
Every day is different, it is a very dynamic and rewarding environment in the sense of professional growth and accomplishments. But what I like the most about this job is the people I work with, they are the main reason why I look forward to each working day!
How do you enjoy spending your free time?
My favorite comedic movies and TV shows are a perfect way for me to spend a free afternoon at home. This goes even better with some good food and company! But outdoor activities in nature are still the things that I enjoy the most.
What is something about you that not a lot of people know?
I must have read The Hitchhiker’s Guide to the Galaxy a hundred times by now, it’s a perfect feel-good book for me and I can still read it anytime and anywhere. In fact, I was just reading it yesterday!
Experience:
- In the field since 2002
Past Career Roles:
- IT Assistant
- IT Engineer
- System Engineer
- Senior System Administrator
Certifications:
- MCSE
Specialties:
- System Administration
- Customer Service