What are your current responsibilities at XL.net?
I handle the service desk responsibilities. I work during US out-of-office hours, and until the Serbia team starts their day.
What do you like the most about working at XL.net?
What I like the most about this job is the opportunity to work with a group of awesome people and continuously learn at the same time. I am glad to work with a fun and very professional people. Everyone is a team player, easy to get along with, and always ready to extend a helping hand.
How do you enjoy spending your free time?
Playing basketball, shooting pool with family and friends, and watching movies and TV. I spend most of my time with my family.
What is something about you that not a lot of people know?
I’m a late bloomer. I started playing basketball when I was sixteen and started working at twenty-five. I would say, I kind of ended up being good at both. I was a competitive player on the hardcourt, and currently, I work here.
Experience:
- In the field since 2013
Past Career Roles:
- IT Service Desk
- Global Service Desk Analyst
Certifications:
- ITIL Foundation v3
- Accenture Certification
Specialties:
- Technical and Client Support