How Much Does it Cost to Work With XL.net?

The cost of XL.net’s IT services generally ranges from $150 to $300 per user per month. The exact cost depends on factors such as the level of support needed, the complexity of your IT environment, and the specific services you require. Please contact us for a quote if you want a specific price.

What Are The Benefits of Outsourcing IT Support Services Instead of Hiring In-House?

Outsourcing IT support in Milwaukee saves money by avoiding full-time salaries and training costs. It provides access to specialized expertise and adapts to business needs. Companies can focus on their core tasks while the provider handles IT issues, often with faster support. It also helps keep technology and security up to date.

Can XL.net Provide IT Support For Personal Devices?

As a B2B IT support company, XL.net focuses on servicing businesses rather than individual consumers. XL.net provides IT support for personal devices only if they are BYOD devices connected to a client’s network. Personal devices that are not linked to one of our clients’ networks are not eligible for support.

What’s The Difference Between IT Support & an IT Helpdesk?

IT support covers a wide range of technical services, including system maintenance, network management, and troubleshooting complex IT issues. An IT helpdesk is a specific function within IT support that addresses immediate user issues, such as password resets, software problems, and basic troubleshooting. It serves as the first point of contact for user-related tech problems.

I’m in Need of IT Support Now. Where Can I Find it?

If you're a current XL.net client and need IT support in Milwaukee, please email support@xl.net for immediate assistance. If you're not yet a client, you must sign up to access our services. To get started, call (844) 915-5155 or book a 30-minute consultation to discuss your IT needs and how we can help.

Cybersecurity Services

XL.NET Cybersecurity Services

Align your business goals and technology security with XL.net’s monthly audits, proactive threat detection, and ISO 27001-certified team-delivering unmatched protection and a 79.8% reduction in IT issues for Chicagoland businesses.

Why choose XL.net for cybersecurity services?

Decrease threats by 79.8% with monthly audits-delivering fewer IT issues and immediate remediation backed by industry-leading expertise.
Protect your business 24/7/365-99.3% of calls answered live by certified experts to resolve security concerns fast.
ISO 27001 certification means your cybersecurity is managed to the highest international standards-ensuring trust and compliance.
Dedicated XL Tech Officers provide consistent, business-driven guidance-so technology and leadership goals are always aligned.
All-in-one cybersecurity: SOC, SIEM, MDR, compliance management, and penetration testing included in a single streamlined service.

Request a Quote for our Cybersecurity Services

Trusted By

See How Businesses Benefit from XL.net's Cybersecurity

I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!

I can truly say, without any hesitation AT ALL, having XL.Net as our one-stop shop supplier for IT-related issues and advice has been an unbelievably positive experience... Each technician has always provided immediate service, been very thorough, provided great verbal and written explanations, and so very pleasant to work with. When we open an XL.Net ticket, we have all the confidence of quick/correct resolution (It's Done and Done Right!).

…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.

The service and response time is what separates XL.net from the rest – The best word to describe them is…Reliable!

You seem to drop everything else for us when we need you.

XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.

The biggest benefit of XL.net is the sense of confidence they provide. We are now able to have the resources of a big company, but don’t have to pay full price for them. XL.net is an all-encompassing solution. If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.

Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.

“I am very happy with the services and overall engagement. XL.net took the time to gain an in-depth knowledge of the our business and is now helping them achieve their IT goals. They're communicative and provide excellent customer service. Flexibility is a hallmark of their work.”

“They’ve gained the trust of a lot of our employees because of their responsiveness and hard work. Very happy with the services and extreme responsiveness at which they're performed. XL.net addresses helpdesk tickets quickly and provides status updates of their tasks. They've proactively reduced the number of tickets by investing the time to resolve the root of repetitive issues.”

"Whenever I’ve tapped them for advice, they’ve always responded very soundly. The engagement has continued to grow in strength and quality over time.XL.net has become a highly recommended team in the client’s eyes. Bringing a well-rounded, full team of experts and a responsive approach, they’re a true source of support in the ongoing partnership. ”

Our Awards

Proud to
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Our Numbers

Proven Results: Key Cybersecurity Metrics That Matter

99.3%

of our IT support calls are answered by humans, not bots

99%

of your IT issues can be resolved within just one call

97%

Average client satisfaction rating for our IT services

Explore XL.net's Robust Cybersecurity Service Features

24/7 Managed Detection & Response

XL.net’s Managed Detection and Response (MDR) delivers round-the-clock monitoring, rapid incident response, and immediate threat remediation. Certified experts use advanced tools to detect and neutralize threats before they cause harm. You gain peace of mind knowing potential risks are continuously addressed and your systems are kept secure-helping your business stay productive and protected every day.

Stay Secure with Monthly Cybersecurity Audits

Proactive monthly cybersecurity audits ensure your business is always ahead of threats. Unlike typical MSPs that audit quarterly or annually, XL.net finds and fixes vulnerabilities every month-meaning issues do not have time to escalate. This approach delivers measurable results, including a 79.8% reduction in security incidents and a 7% increase in productivity, giving you peace of mind and a competitive edge.

Comprehensive Security and Consistent Support-All in One Package

24/7/365 expert support: Issues are resolved rapidly, with 99.3% of calls answered live by real people.
Comprehensive services: Get SOC, SIEM, MDR, penetration testing, and compliance management-all included for robust protection.
ISO 27001 certified: Your data is protected using globally recognized standards and best practices.
Dedicated Tech Officer: Receive ongoing, business-focused guidance from a consistent partner.
Immediate remediation: Monthly audits mean risks are addressed before they impact your business.

Align Technology Goals and Security for Better Results

Business alignment is at the heart of XL.net’s approach. Your leadership team receives a one-year, one-page Technology Alignment Plan, tailored from in-depth interviews and monthly system analyst meetings. This ensures your technology strategy and security evolve in step with business goals, driving productivity and minimizing risk with every review.

FAQ

Frequently Asked Cybersecurity Services Questions

How quickly can security issues be resolved?

Protect your business from cyber threats with cybersecurity services that include 24/7 monitoring, managed detection and response, and monthly technology audits. You benefit from immediate remediation of risks, guidance on compliance, and dedicated support from certified professionals. These proactive measures help reduce IT issues by 79.8% and ensure your information remains secure at all times.

What makes monthly audits better than quarterly ones?

With cybersecurity services from XL.net, you stay protected around the clock. Expect live, expert support 24/7/365, monthly audits that catch vulnerabilities before they become issues, and a dedicated XL Tech Officer for consistent, personalized advice. This approach keeps your organization compliant and reduces downtime from security incidents.

Is 24/7 support really available with real people?

Monthly audits are central to reducing your security risks. By reviewing your technology regularly, vulnerabilities are identified and remediated before they impact your business. This proactive approach-rare among MSPs-means your company benefits from a 79.8% reduction in IT issues and improved overall security posture.

What compliance standards do your services meet?

XL.net's cybersecurity services are ISO 27001 certified, demonstrating a high commitment to information security and global best practices. This certification gives you confidence that your data is managed using industry-leading standards-helping your business meet regulatory compliance requirements and reduce exposure to threats.

Can you help my business reduce IT downtime?

Businesses receive consistent guidance from a dedicated XL Tech Officer, ensuring you always work with someone who understands your company's needs. Combined with monthly meetings with system analysts, this support model keeps your leadership team aligned with technology goals and ensures immediate attention to pressing security concerns.

Case Studies

XL.net Cuts Downtime and Protects Revenue for Real Estate Consulting Firm

A commercial real estate advisory firm was losing billable hours and revenue because of frequent IT outages and slow response from their prior vendor. XL.net brought strategic IT management and live helpdesk support.

XL.net Enables Remote Transition for Marine Trade Association

A national marine industry trade association with nearly 100 staff faced an urgent transition to remote work due to the COVID-19 lockdown. Their internal IT team lacked capacity for rapid scale‑out. XL.net transformed their operations almost overnight by deploying VPN, Microsoft Teams licenses, and live helpdesk support.

XL.net Replaces Chaos With Clarity For a Commercial Contractor

A Chicago-area construction firm struggled with poor vendor support, rising IT costs, and a staff bottlenecked by internal ticket routing. XL.net replaced the patchwork with structured, around-the-clock support.

Request a Cybersecurity Consultation Today

Experience fewer IT issues and stronger protection with proactive cybersecurity.