3 Reasons HR Leaders Need to Be Involved in IT Decision Making

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The role of HR has evolved beyond traditional boundaries, encompassing key responsibilities in shaping workplace culture, driving employee engagement, and ensuring a secure, future-ready workforce. But as technology increasingly underpins these functions, HR must play an active role in IT decision-making to achieve organizational success. Here’s why:

1. Your People Are the First Line of Cyber Defense

Cybersecurity starts with people. According to studies, 91% of cyberattacks begin with phishing emails, making employee awareness the foundation of any effective security strategy. HR’s role in onboarding, training, and fostering a culture of vigilance is indispensable.

  • Why it matters: A proactive HR team can design training programs that not only inform employees about potential threats but also engage them in protecting sensitive data. This creates a “Human Firewall” that complements technical security measures.
  • What you can do: Work with IT to integrate cybersecurity training into the employee lifecycle—from day one in onboarding through continuous professional development. Gamified training modules or simulated phishing exercises can keep employees alert without overwhelming them. Consider KnowBe4 or BullPhish ID as options to level up your team.

Read more about HR’s vital role in cybersecurity here.

Your People Are the First Line of Cyber Defense - Human Firewall

2. Technology Drives Engagement and Productivity

When technology works seamlessly, employees are empowered to focus on their work. Conversely, IT disruptions, clunky tools, or reliance on shadow IT—unsanctioned software used to bypass inefficient systems—can sap morale and productivity.

  • Why it matters: Employee engagement is directly tied to job satisfaction and retention. If your tools are slow, hard to use, or frequently malfunction, frustration builds, creating an environment where top performers may seek greener pastures.
  • What you can do: Partner with IT to conduct regular employee surveys about workplace tools. Ensure feedback is incorporated into technology decisions, prioritizing solutions that address pain points and improve workflows. Cross-functional committees with HR involvement can oversee the adoption of new tools to ensure smooth rollouts. Consider an employee survey tool like Culture Index or Gallup’s Engagement Survey.

For example, tools like collaboration platforms and automated HR processes can reduce repetitive tasks, enabling employees to focus on higher-value work.

Technology Drives Engagement and Productivity

3. Modern Workforce Demands Modern Tech Solutions

The competition for top talent is fierce, and technology plays a pivotal role in setting your organization apart. From applicant tracking systems to robust employee engagement platforms, the tools you choose can directly impact how effectively your company attracts and retains the best people.

  • Why it matters: A lack of modern HR technology can result in missed opportunities for hiring the best talent or nurturing high-potential employees. Additionally, outdated systems can create inefficiencies that frustrate both HR teams and the broader workforce.
  • What you can do: Collaborate with IT to evaluate and implement tools that are not only functional but also align with broader company goals. Look for scalable solutions that grow with your organization and foster a connected employee experience. For example, at XL.net we use Ripplingfor our Human Capital Management (HCM) platform which has allowed us to focus on growing our business in a responsible and healthy way.

Explore more about HR and IT collaboration in this Paylocity article.

Navigating the Future of Workplace Technology: Strategies for Modern Businesses By Henry Massey

 
Modern Workforce Demands Modern Tech Solutions

In Summary

When HR and IT work together, the results are transformative. HR leaders bring unique insights into workforce needs and behavior, while IT provides the tools and infrastructure to support them. Together, they create a resilient, engaged, and innovative organization.

At XL.net, we specialize in helping HR and IT teams align to achieve shared goals. Whether it’s improving cybersecurity awareness, optimizing employee engagement, reducing 80% IT issues or implementing the latest talent management tools, we’re here to help.

Ready to empower your workforce with the right IT strategies? Let’s connect!

#HRLeadership #ITStrategy #Cybersecurity #EmployeeEngagement #TalentManagement #DigitalTransformation Adam Radulovic Gregory Pelekoudas Culture Index Gallup

Chicago Managed IT Services Company

Ready to empower your workforce with the right IT strategies?
Tim Schmitt
About the Author
Tim Schmitt, Chief Growth Officer, at XL.net - is a tech pioneer who holds a Bachelor of Science in Computer Engineering from the University of Illinois and an MBA from CTO Academy in London. With his insatiable curiosity, servant leadership style and technical acumen, Tim drives remarkable advancements and fosters innovation within the company.
His journey includes roles at Fortune 50, Dot.com Startup and Family Business. Outside work, Tim is a devoted father of two boys, coach, and community volunteer. His many volunteer efforts include SCUBA diving for The Shedd Aquarium, Safety Director for AYSO, Leadership for Cub Scouts and Scouts BSA, Preservation Commissioner for the City of Evanston, Choir Member at St John XXIII Parish and has helped pack over 1,250 meals through Feed My Starving Children.

How to reach Tim:
E: [email protected]
C: 847-282-5050
X: @tim_schmitt
"There's no finish line in business. Stay humble and stay sharp." -self
Specialties: Business Leadership, Operations, Sales & Marketing, Technology, Negotiations, Financial Acumen, Creating Shareholder Value, Motivation, Professional Development
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