Managing a business is already a time-consuming process. Most executives don’t have time to also perform IT tasks. Yet, at many SMBs, this type of work is added to the owner’s to-do list. Without the help of an IT department, the importance of managed IT services is clear.
“Keeping your business running smoothly takes time and effort– and without functional IT, it’s nearly impossible.” – Adam Radulovic, CEO of XL.net.
A managed service provider (MSP) ensures businesses are able to accomplish as much as they can each day. MSPs take a proactive approach to solving emerging issues to prevent distractions. They may also work alongside your IT department or become one if you don’t have one.
That’s just one of many managed IT service benefits. The rest of this article will explore 8 more.
The Importance of Managed IT Services in The Modern Age
With increasingly stringent global privacy laws, businesses need advanced solutions for data handling and storage. Falling behind these advancements means falling behind your competitors. A managed services partner can offer the solutions you need for much less than it would have cost you to implement these solutions independently.
Furthermore, 22% of the American workforce works remotely. That means that you need to be able to cater to this group if you want to tap into their talent pool. An MSP can help you implement the technology that you need to provide secure remote access.
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8 Managed IT Service Advantages You Could Benefit From
1. Reduced Operational Costs
Working with an MSP helps reduce operational costs by delivering IT expertise and infrastructure at a fraction of the cost of an in-house team. This structure saves on overhead, training, and equipment expenses. According to CloudSecureTech, these cost savings can reduce your annual IT expenses by 25% to 45%.
2. Access to Expert Support
MSPs provide access to a team of skilled professionals who stay updated on the latest technology and security practices. This expertise helps businesses solve technical issues swiftly, which minimizes downtime and enhances productivity. Also, rather than hiring many specialists, one MSP can deliver specialized knowledge across various IT areas.
3. Improved Focus on Core Business Functions
By managing the technical side of the business, an MSP allows internal teams to concentrate on core business functions without distraction. With reliable IT support in place, your employees can work more efficiently without managing or troubleshooting technical issues.
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4. Streamlined IT Management
Managed IT services bring all IT operations under a single provider, making it easier to manage and ensure consistent practices. Your MSP can handle software updates, monitor systems, and resolve issues early to prevent business disruptions. No need to seek additional partners for support.
5. Increased System Uptime & Reliability
Most MSPs offer proactive monitoring and management to prevent issues before they disrupt business operations. The result is reduced downtime so your business can operate without interruptions. This service keeps IT systems reliable, improves productivity, and strengthens overall business stability.
6. Better Resource Allocation
An MSP helps businesses allocate resources more effectively by taking on IT tasks that can consume time and personnel. With an MSP managing IT responsibilities, businesses can redirect their internal resources toward more strategic roles. This allocation allows companies to scale efficiently and adapt to shifting operational demands.
7. Enhanced Network Performance
The average employee wastes 1 week per year waiting for their company’s network to connect to services. However, working with an MSP can lower the amount of time wasted. MSPs handle tasks like network configuration, bandwidth management, and troubleshooting to help maintain high-speed, reliable connections that enhance employee productivity.
Here’s an overview of the difference an MSP can make.
| Service Area | Without MSP | With MSP |
| Employee Time Wasted | Up to 1 week annually on network delays | Reduced through proactive management |
| Network Downtime Incidents | Handled reactively, often slower | Addressed proactively to prevent issues |
| Network Configuration | Updated as needed, often delayed | Regularly monitored and optimized |
| Bandwidth Management | Limited, often manually adjusted | Actively managed to match demand |
| Issue Resolution Time | Typically handled by in-house team, may take longer | Fast, due to specialized support from MSP |
| Productivity Impact | Can suffer due to delays | Minimized with stable connectivity |
| Troubleshooting Approach | Reactive | Proactive, identifying and addressing issues before they escalate |
8. Predictable Monthly Budgeting
With fixed monthly fees, MSPs help businesses manage their IT budgets more predictably and avoid unexpected costs. These predictable costs make it easier for companies to plan their finances and invest in other areas as the business grows.
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Enjoy All of These Managed IT Benefits & More With Us
The old break-fix model for IT support is on its way out. Relying on reactive services increases your network downtime and leaves too much room for cybersecurity threats to cause harm. If the 8 benefits we discussed haven’t yet convinced you to switch to managed services, perhaps learning more about XL.net will.
When you choose XL.net as your MSP, you’ll see a 79.8% reduction in cybersecurity risks and 7% increase in overall productivity. That’s because we use our 70+ certifications to always ensure that you receive the best service possible.
Contact us today for your free consultation.